Effective Date: August 13, 2026
Last Updated: August 13, 2026
Welcome to the website of Mina Services LLC (“Mina Services LLC,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and your interactions with Mina Services LLC regarding our maintenance, repair, installation, delivery, and other services.
By accessing or using our website, submitting a service request, scheduling an appointment, or engaging Mina Services LLC for services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
Mina Services LLC provides property maintenance, repair, installation, delivery, and related services.
Services may include, but are not limited to:
General property maintenance
Appliance-related services
Plumbing-related maintenance and repairs
Water heater-related services
Garbage disposal service
Appliance delivery and installation
Maintenance requests
Repair services
Other residential or commercial property services offered by Mina Services LLC
The availability of specific services may vary depending on location, technician availability, equipment, materials, and the nature of the requested work.
You may use our website for lawful purposes, including:
Learning about our services
Requesting information
Submitting service requests
Scheduling appointments
Contacting our company
Obtaining information about our business
You agree not to use our website to:
Violate any applicable law or regulation
Submit false or misleading information
Attempt to gain unauthorized access to our systems
Interfere with the operation or security of our website
Introduce malicious software or harmful code
Impersonate another person or business
Use our website for fraudulent purposes
Copy or misuse our website content without permission
We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms have been violated.
Submitting a service request through our website, telephone, email, text message, or other communication method does not necessarily guarantee that Mina Services LLC will accept or perform the requested service.
We may need additional information before confirming a service appointment.
A service request may be subject to:
Availability
Service area
Technician availability
Parts or material availability
Property access
Safety considerations
Scope of work
Customer approval
Pricing or estimate approval
We reserve the right to decline a service request when reasonably necessary.
Appointments are scheduled based on availability.
Appointment times may be provided as a specific time or as an estimated arrival window.
Although we make reasonable efforts to arrive within the scheduled time window, delays may occur due to:
Traffic
Weather
Emergency service calls
Previous service appointments
Parts or material delays
Unexpected service conditions
Other circumstances outside our reasonable control
If we need to reschedule an appointment, we will make reasonable efforts to notify the customer.
Customers are responsible for providing reasonable and safe access to the property, equipment, appliance, or area where services are to be performed.
The customer should ensure that:
The service area is reasonably accessible
Necessary keys, codes, or access instructions are provided
Pets are properly secured when necessary
Personal belongings are moved from the immediate work area when appropriate
The technician can safely perform the requested work
If our technician cannot reasonably access the service location or determines that conditions are unsafe, the appointment may need to be rescheduled.
Additional charges may apply when permitted by law and when additional time or services are required due to access issues or conditions outside the agreed scope of work.
When appropriate, Mina Services LLC may provide an estimate before performing work.
An estimate is an approximation of expected charges based on the information available at the time it is provided.
Actual charges may vary when:
Additional problems are discovered
Additional labor is required
Additional parts or materials are necessary
The customer requests additional work
Existing conditions differ from the information originally provided
The scope of work changes
When reasonably practical, we will communicate significant changes in the expected cost before performing additional work.
Unless otherwise stated in writing, estimates are not guaranteed final prices.
If additional work is discovered to be necessary after a service has begun, Mina Services LLC may notify the customer and request approval before proceeding.
Additional work may result in additional labor, parts, materials, or other charges.
If the customer declines necessary additional work, Mina Services LLC may be unable to complete the originally requested service or may only be able to provide a temporary or limited solution.
Services may require replacement parts, materials, equipment, or components.
Parts may be:
New
Manufacturer-approved
Aftermarket
Equivalent replacement parts
Customer-supplied parts, when accepted by Mina Services LLC
Availability of specific parts may affect scheduling and completion times.
If a customer supplies a part or material, Mina Services LLC may not be responsible for defects, incompatibility, improper specifications, or failure of that customer-supplied item.
If a customer provides equipment, appliances, parts, materials, or other items for installation or repair, the customer is responsible for ensuring that the item is appropriate for the intended use.
Mina Services LLC may decline to install or use a customer-supplied item if we reasonably determine that it is unsafe, incompatible, defective, damaged, or otherwise unsuitable.
Customers are responsible for paying all charges associated with services that have been authorized or performed.
Depending on the service, payment may be accepted through methods made available by Mina Services LLC, including:
Credit or debit card
Electronic payment
Check
Cash
Other payment methods approved by Mina Services LLC
Payment terms may vary depending on the service, customer, project, or agreement.
Invoices are due according to the payment terms stated on the invoice or service agreement.
If an invoice is not paid when due, Mina Services LLC may take reasonable steps to collect the unpaid balance.
Where permitted by law, this may include:
Contacting the customer regarding the outstanding balance
Suspending additional services
Applying permitted fees or charges
Referring the account for collection
Pursuing other lawful remedies
Any collection costs, fees, or interest will only be charged when permitted by applicable law and applicable agreement.
Customers should provide reasonable notice when they need to cancel or reschedule an appointment.
Depending on the circumstances, repeated cancellations, last-minute cancellations, or missed appointments may result in a cancellation or service-call fee when permitted by law and disclosed to the customer.
Any cancellation policy applicable to a specific service or appointment may be communicated separately before the service is scheduled.
If a customer is unavailable when our technician arrives or cannot provide reasonable access to the service location, the appointment may be considered a missed appointment.
Mina Services LLC may charge a service, trip, or cancellation fee when applicable and when the customer was informed of the fee or it is otherwise permitted by law.
A service is considered completed when the agreed scope of work has been reasonably performed.
Where appropriate, the customer may be asked to inspect or acknowledge the completed work.
Customers should notify Mina Services LLC promptly if they believe that the completed service does not meet the agreed scope of work.
Mina Services LLC will make reasonable efforts to perform services professionally and in accordance with the agreed scope of work.
However, certain repairs or maintenance services may involve existing conditions, concealed damage, aging equipment, defective components, or conditions that cannot reasonably be identified before work begins.
We are not responsible for conditions that:
Were not reasonably discoverable before work began
Were concealed or inaccessible
Were caused by pre-existing conditions
Result from normal wear and tear
Result from misuse or improper operation
Result from work performed by another person or company
Are outside the agreed scope of work
The customer understands that repairs and maintenance may reveal additional problems that were not visible or known when the service was scheduled.
Examples may include:
Hidden leaks
Corrosion
Damaged wiring
Deteriorated components
Structural issues
Previous improper repairs
Water damage
Mold or other environmental conditions
Defective or unsafe equipment
Code-related issues
Other concealed conditions
Additional work may be necessary to address such conditions.
Mina Services LLC prioritizes the safety of customers, employees, contractors, and others.
We may stop, postpone, or decline work if we reasonably determine that the requested service presents an unsafe condition.
Examples may include:
Unsafe electrical conditions
Gas-related hazards
Structural instability
Hazardous materials
Dangerous working conditions
Severe water damage
Fire hazards
Other conditions that may present an unreasonable safety risk
When appropriate, customers may be advised to contact a qualified specialist, utility provider, emergency service, or other appropriate professional.
Certain work may require permits, inspections, licenses, or compliance with applicable building, electrical, plumbing, mechanical, fire, or other codes.
Responsibility for obtaining permits or approvals may depend on the type of work and applicable law.
Where applicable, Mina Services LLC will communicate known permit or approval requirements and may decline work that cannot lawfully be performed.
Any warranty provided by Mina Services LLC will be limited to the specific warranty terms communicated to the customer for the applicable service.
Manufacturer warranties for parts, appliances, equipment, or materials may be separate from any warranty provided by Mina Services LLC.
Unless expressly stated in writing, no additional warranty is created by these Terms.
Nothing in these Terms is intended to exclude or limit warranties or rights that cannot legally be excluded or limited under applicable law.
To the extent permitted by law, warranty coverage may not apply to problems caused by:
Misuse
Abuse
Neglect
Improper operation
Unauthorized modifications
Customer-supplied defective materials
Normal wear and tear
Damage caused by another person or contractor
Failure to maintain equipment
Conditions unrelated to the original service
Acts of nature or other circumstances outside our reasonable control
Customers should contact Mina Services LLC promptly if they believe a service-related warranty issue has occurred.
Mina Services LLC may install, repair, deliver, or work with products manufactured by third parties.
Mina Services LLC is not the manufacturer of those products unless expressly stated otherwise.
Manufacturer warranties, recalls, specifications, limitations, and terms may apply independently.
Customers may need to contact the manufacturer directly for certain warranty claims.
When Mina Services LLC provides delivery services, the customer is responsible for providing accurate delivery information and ensuring reasonable access to the delivery location.
Delivery may be affected by:
Customer availability
Building access
Doorway or hallway dimensions
Stairs
Property conditions
Weather
Traffic
Product dimensions
Other site conditions
If delivery or installation cannot safely be completed because of conditions at the property, additional charges or rescheduling may apply when permitted by law and applicable agreement.
Mina Services LLC may document service conditions through photographs, notes, invoices, work orders, or other records for legitimate business purposes.
Photographs may be used to document:
Existing conditions
Damage
Completed work
Equipment information
Parts or components
Service-related issues
We will handle personal information in accordance with our Privacy Policy.
We make reasonable efforts to provide accurate information on our website.
However, website content may contain errors, omissions, outdated information, or descriptions that may change over time.
Information on the website is provided for general informational purposes and does not necessarily constitute a binding offer or guarantee of service availability, pricing, or completion.
We reserve the right to modify website content, services, prices, and availability without prior notice.
Unless otherwise stated, the content on our website, including:
Logos
Business names
Text
Graphics
Photographs
Images
Designs
Website layouts
Other original materials
is owned by or licensed to Mina Services LLC and may be protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, sell, publish, or commercially exploit our website content without written permission.
Our website may contain links to third-party websites or services.
These links may be provided for convenience.
Mina Services LLC does not control or necessarily endorse third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
Your use of third-party websites is subject to the applicable third party’s terms and policies.
To the maximum extent permitted by applicable law, Mina Services LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services, except where such limitation is prohibited by law.
To the extent permitted by law, Mina Services LLC’s liability relating to a particular service will be limited to the amount actually paid to Mina Services LLC for the specific service giving rise to the claim.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
Customers are responsible for providing accurate information regarding the requested service and for informing Mina Services LLC of known conditions that may affect the work.
Customers should disclose, when known:
Previous repairs
Known defects
Safety concerns
Equipment problems
Access restrictions
Relevant property conditions
Other information reasonably necessary to perform the service safely
Failure to provide relevant information may affect our ability to perform the service.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Mina Services LLC and its owners, employees, contractors, and representatives from claims, damages, losses, liabilities, and expenses arising from:
Your violation of these Terms
Your misuse of our website
Your intentional or negligent actions
Your provision of false or misleading information
Your unauthorized use of our website or services
This provision does not apply to the extent that a claim results from Mina Services LLC’s own conduct for which liability cannot legally be excluded.
Mina Services LLC will not be responsible for delays or inability to perform services caused by circumstances beyond our reasonable control.
Such circumstances may include:
Severe weather
Natural disasters
Fire
Flood
Power outages
Transportation problems
Government actions
Labor disruptions
Supplier shortages
Equipment shortages
Emergencies
Acts of third parties
Other events beyond our reasonable control
We will make reasonable efforts to resume services when conditions permit.
Your use of our website and submission of personal information is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information.
By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.
Mina Services LLC may modify these Terms from time to time.
When changes are made, we may update the “Effective Date” or “Last Updated” date at the top of this document.
Updated Terms will become effective when posted on our website unless otherwise stated.
Your continued use of the website or services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
We may suspend or terminate your access to our website or decline future service requests if we reasonably believe that you have:
Violated these Terms
Engaged in fraudulent activity
Threatened or harassed employees or contractors
Misused our website
Failed to pay amounts properly due
Created an unsafe working environment
Engaged in unlawful conduct
Termination does not eliminate obligations that arose before termination.
These Terms will be governed by and interpreted in accordance with the laws of the State of Delaware, without regard to conflict-of-law principles, except to the extent that applicable law requires otherwise.
Any dispute will be handled in a court or other forum with appropriate jurisdiction, subject to any rights or requirements provided by applicable law.
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
The invalid provision will be interpreted or modified to the minimum extent necessary to make it enforceable, where legally permitted.
Failure by Mina Services LLC to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.
These Terms, together with any applicable service agreement, estimate, invoice, warranty terms, and Privacy Policy, constitute the agreement governing your use of our website and the applicable services, except where a separate written agreement specifically supersedes these Terms.
If you have questions about these Terms and Conditions, please contact us:
Mina Services LLC
Email: contact.minaservices@gmail.com
Phone: (302) 690-7004
Mailing Address: 519 Connell Dr, Bear, DE 19701
Website: www.minaservicesde.com
These Terms and Conditions are effective as of August 13, 2026.
By using our website, requesting services, scheduling an appointment, or engaging Mina Services LLC for services, you acknowledge that you have read and agree to these Terms and Conditions, to the extent permitted by applicable law.
Your go-to team for unit turnovers, handyman work, repairs, renovations, and more serving Delaware with dependable, high-quality property services.
Mon – Fri: 8:30 AM – 5:30 PM
Sat: 10:00 AM – 4:00 PM
Sun: Closed
Copyright © 2026 Mina Services. All Rights Reserved.