Effective Date: August 13, 2026
Last Updated: August 13, 2026
Mina Services LLC (“Mina Services LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, services, and other communications.
This Privacy Policy explains what information we may collect, how we use and protect that information, when we may share it, and the choices you may have regarding your personal information.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide to us when you use our website, request services, contact us, schedule an appointment, or communicate with our company.
Depending on how you interact with us, we may collect:
Full name
Mailing or service address
Email address
Telephone or mobile phone number
Information about the service you are requesting
Description of maintenance, repair, installation, or other service needs
Appointment or scheduling information
Information about the property or equipment requiring service
Photos, documents, or other information you voluntarily provide to us
If you contact us by telephone, text message, email, website form, or another communication method, we may retain information necessary to respond to your request and provide our services.
If you make a payment for our services, payment information may be processed by our payment processor or other third-party payment service.
We may receive information such as payment confirmation, transaction amount, payment date, and limited payment-related information.
Unless necessary for a legitimate business purpose and permitted by law, we do not intend to store complete credit card numbers or other sensitive payment credentials on our own systems.
When you visit our website, certain information may automatically be collected by our website, hosting provider, analytics services, or other technology providers.
This information may include:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of your visit
Referring website
General website usage information
Information about how you interact with our website
We may use this information to operate, maintain, secure, and improve our website.
Mina Services LLC may use personal information for legitimate business purposes, including to:
Respond to inquiries and requests
Schedule and manage service appointments
Provide maintenance, repair, installation, and other services
Communicate with customers regarding appointments and services
Send appointment confirmations and reminders
Provide estimates, invoices, receipts, and other business communications
Process or facilitate payments
Maintain customer and service records
Improve our website and customer experience
Monitor and maintain website security
Prevent fraud, misuse, or unauthorized activity
Communicate important information regarding our services
Comply with applicable laws and legal obligations
Protect the rights, property, safety, and security of Mina Services LLC, our customers, employees, contractors, and others
We may also use information for other purposes that are reasonably related to the purpose for which it was collected or as otherwise permitted by law.
When you provide us with your telephone number or email address, we may use that information to communicate with you regarding your service request or account.
Examples include:
Appointment confirmations
Appointment reminders
Schedule changes
Technician arrival information
Service updates
Estimates and invoices
Questions regarding your service request
Customer service communications
These communications may be sent by telephone call, text message, email, or other communication methods.
You may contact us if you wish to change your communication preferences.
If you voluntarily provide a mobile telephone number and request or consent to receive text messages from Mina Services LLC, we may use that number to send service-related communications.
Message frequency may vary depending on your service requests and appointments.
You may opt out of non-essential text communications by contacting us or, where applicable, following the instructions included in the message.
Opting out of certain communications may affect our ability to provide appointment reminders or other requested communications.
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve website functionality.
Cookies are small files that may be stored on your device when you visit a website.
We may use:
Essential cookies necessary for website functionality
Analytics cookies used to understand website traffic and usage
Preference cookies used to remember certain settings
Other technologies provided by third-party website or analytics providers
You may be able to control or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of our website.
We may use third-party services to help us understand how visitors use our website, improve website performance, or provide certain website functionality.
These providers may collect information such as IP addresses, browser information, device information, pages visited, and website interaction data.
Third-party services operate under their own privacy policies and terms.
We recommend reviewing the privacy policies of any third-party services that you use through our website.
Mina Services LLC does not sell your personal information simply because you provide it to us for the purpose of requesting or receiving our services.
We may share personal information when reasonably necessary to operate our business and provide services.
Examples may include sharing information with:
We may use third-party companies and contractors that help us operate our business, including providers of:
Website hosting
Website maintenance
Scheduling software
Customer relationship management systems
Payment processing
Accounting and bookkeeping
Email services
Text messaging services
Cloud storage
Analytics
Information technology and security services
These providers may have access to personal information only as reasonably necessary to perform services on our behalf.
We may provide relevant customer and service information to employees, technicians, contractors, or other personnel who need the information to perform requested services.
We may disclose information when we believe disclosure is necessary to:
Comply with applicable laws or legal processes
Respond to lawful requests from government authorities
Protect our rights or property
Investigate fraud or unauthorized activity
Protect the safety of our customers, employees, contractors, or others
Enforce our agreements or policies
If Mina Services LLC is involved in a merger, acquisition, sale of assets, reorganization, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Our website is intended for general business and service purposes.
Unless specifically required for a lawful business purpose, please do not submit highly sensitive personal information through our website, email, text messages, or other communication channels.
This may include:
Social Security numbers
Government identification numbers
Passwords
Financial account passwords
Medical information
Other highly sensitive personal information
If you believe you have accidentally provided sensitive information, please contact us so we can determine the appropriate action.
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic communication, computer system, or method of transmitting information over the Internet can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
The FTC recommends that businesses collect only information they legitimately need and retain it only as long as necessary for legitimate business purposes.
We retain personal information for as long as reasonably necessary to:
Provide requested services
Maintain business and customer records
Process transactions
Resolve disputes
Maintain accounting and financial records
Comply with legal, tax, insurance, and regulatory obligations
Enforce agreements
Protect our legitimate business interests
The length of time information is retained may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with our business practices and applicable law.
Depending on where you live and whether applicable privacy laws apply to you and to Mina Services LLC, you may have certain rights concerning your personal information.
These rights may include the ability to:
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how your personal information is collected or used
Request information about categories of third parties with whom information is shared
Opt out of certain types of targeted advertising or sale of personal information, where applicable
Withdraw consent where processing is based on consent
Appeal certain decisions regarding a privacy request
For example, Delaware’s Personal Data Privacy Act provides qualifying consumers with rights that can include access, correction, deletion, portability, and information about categories of third parties receiving personal data.
Not every right applies in every situation, and certain legal exceptions may apply.
To submit a privacy-related request, please contact us using the contact information listed at the end of this Privacy Policy.
When submitting a request, please provide enough information for us to reasonably verify your identity and understand your request.
We may request additional information when reasonably necessary to protect your personal information from unauthorized access.
We will process privacy requests in accordance with applicable law.
Our website may contain links to websites, applications, payment providers, social media platforms, or other third-party services.
These third-party websites are not controlled by Mina Services LLC.
Once you leave our website or interact with a third-party service, that third party’s privacy policy and terms may apply.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
Our website and services are not directed toward children under the age of 13.
We do not knowingly request or intentionally collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
Certain laws may impose additional requirements for websites or services directed toward children. The FTC’s COPPA guidance, for example, establishes specific requirements for covered child-directed services that collect personal information from children.
Some web browsers provide a “Do Not Track” feature that allows users to express a preference regarding online tracking.
Our website may not respond to every browser-based Do Not Track signal.
If our website or services engage in practices that trigger additional legal requirements concerning online tracking signals, we will handle those requirements as required by applicable law.
Mina Services LLC does not intend to sell customers’ personal information for monetary consideration as part of our ordinary business operations.
If our practices regarding the sale or sharing of personal information change in a manner that is subject to applicable privacy laws, we will provide any notices and choices required by law.
We may use third-party analytics, advertising, or marketing services to help us understand our audience or promote our services.
If we engage in targeted advertising or similar processing that is subject to an applicable opt-out right, we will provide the disclosures and mechanisms required by applicable law.
We may update this Privacy Policy from time to time.
When we make changes, we may update the “Effective Date” or “Last Updated” date at the top of this policy.
If we make material changes, we may provide additional notice when required by applicable law.
Your continued use of our website after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, to the extent permitted by law.
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your personal information is handled, please contact us:
Mina Services LLC
Email: contact.minaservices@gmail.com
Phone: (302) 690-7004
Mailing Address: 519 Connell Dr, Bear DE 19701
Website: www.minaservicesde.com
This Privacy Policy is effective as of August 13, 2026.
We are committed to maintaining reasonable privacy and security practices and to providing clear information about how we collect, use, and protect personal information.
Your go-to team for unit turnovers, handyman work, repairs, renovations, and more serving Delaware with dependable, high-quality property services.
Mon – Fri: 8:30 AM – 5:30 PM
Sat: 10:00 AM – 4:00 PM
Sun: Closed
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